book cover
Patient safety assessment manual: second edition, 2nd ed.
2016Year
231Pages
Integrates different standards that are directly related to WHO-recommended patient safety interventions and related challenges.

The Patient safety assessment manual is a component of the WHO Patient Safety Friendly Hospital Initiative. It integrates different standards that are directly related to the recommended WHO patient safety interventions and challenges. These standards cover five patient safety domains: leadership and management, patient and public involvement, safe evidence-based clinical practices, safe environment and lifelong learning. The manual is intended to provide health care professionals with practical guidance on how to identify patient safety gaps at the hospital level. These gaps can then be addressed through an improvement programme supported by a patient safety culture at the institutional level.

The manual is organized into two sections: patient safety standards; and patient safety friendly hospital assessment tools. Section 1 also includes guidelines for the evaluator, including documents to be reviewed for each standard, relevant interviews, an observation guide, and scoring guidelines. Section 2 comprises a set of tools to facilitate the assessment process, including a suggested agenda for the assessment visit, interview questionnaires collated by interviewee, and a complete list of all documents required from the hospital.

  • Facility
  • Measurement & evaluation
  • Standards supporting quality