How to use the WHO Quality Toolkit

Two paths for accessing the tools of the Quality Toolkit

As well as supporting identification and review of tools to address specific needs, the Toolkit also allows users to explore the implications and linkages that quality initiatives create within a given health system. To help facilitate these options, two general 'journeys' are suggested to guide your productive use and navigation through the website.

If you are new to working on quality of care, or if you would benefit from a brief reminder of key points, you can first explore the different factors that typically influence quality within health systems through the link below under “New to health system quality thinking?". In addition, it might be helpful to review the WHO Quality health services: a planning guide, for an overview of actions across different levels of the health system.

For those more familiar with quality health services, and seeking tools/resources to guide a specific area of work you can define search criteria (e.g. health system levels, key functions or even specific keywords) to identify focused tools and resources.